The Express Travel Group gives the highest quality services available in Ethiopia with new cars, professional guides, experienced drivers and serious management...we do not compromise on quality! We organize tours all around Ethiopia, both tailor made and standard packages. Furthermore, we can organize combined tours with any other part of Africa (for example we can organize one week visiting the historical rout and one week relaxing in Zanzibar, please refer to our itineraries) something no one else in Ethiopia is offering.
We have won numerous awards from international airlines. We issue tickets to and from any destination around the world at very competitive prices.
- We own the necessary equipment to make reservation and can communicate easily with major airlines.
- We issue travel tickets on the most direct and economic routes based on travel authorization of the organization.
- We arrange re-confirmation of tickets and seat assignments on flights prior to ticket delivery.
- We deliver tickets and other travel documents together with confirmed reservations with computer print outs on all carriers to the organization when requested to do so
- We can negotiate for corporate discounts for any organization with major airlines such as Ethiopian Airlines, Lufthansa, British Airways, etc based on the volume.
- We arrange re-issuance of tickets, which are returned as a result as of change in routing or fare structure.
- We process re-imbursement promptly that may be due on account of reissued or unused tickets.
- We provide information on rates and travel schedules for specific itineraries for budgeting purposes as requested.
- We assists with domestic historical packages as well as holidays package to exotic places such as Seychelles, Mauritius, Zanzibar, Kenya Safari and beach packages, South Africa, Egypt… etc.
- Make a timely effort to notify travelers of airport closure, cancelled or delayed flights, changes in schedules etc.
- Any ticket issued by The express Travel Group entitles the traveler to the benefits of the American Express worldwide customer care program. This ensures that any American Express Travel Network office will provide the following service free of charge.
- Reconfirmation of airline tickets.
- Sightseeing arrangements.
- Hotel and Car rental reservation.
- Airline flight rescheduling.
- Provide transfer service between Bole airport and the organization office or residence to all your staff who have an international Air Ticket issued by our office.
- During non-working hours, one of our senior agents will always be available to assist with any emergencies or problems and be reached through Hotline 0911 20 15 57.
